Cookie Policy

Artz Ventures Ltd ("OnlineArtz") operates www.onlineartz.com. This policy should be read together with our Privacy Policy at /privacy.

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep you signed in and understand how pages are used.

We also use similar technologies such as local storage (for example to remember your cookie choices) and session identifiers used by our cart and authentication systems.

When you first visit OnlineArtz, we show a cookie banner allowing you to accept all cookies, reject non-essential cookies or customise your choices.

Non-essential cookies - analytics and marketing - are only placed after you opt in. You can change your mind at any time using Cookie settings in the site footer or in your account settings.

Essential cookies are always active because the site cannot function correctly without them.

These cookies are necessary to provide the Services you request. They cannot be switched off in our systems.

oa_cookie_consent - stores your cookie preference choices (necessary; up to 12 months).

Authentication session cookies - keep you signed in and secure your account when you log in (session or as configured by our auth provider).

Guest cart session - remembers items in your shopping cart before checkout, including for guest users (session / limited duration).

Security and load-balancing cookies - help protect the platform and deliver pages reliably (session or short duration).

These cookies help us understand how visitors use OnlineArtz so we can improve the marketplace. They are only used if you consent.

Google Analytics (when enabled) - may set cookies such as _ga and _ga_* to distinguish users and measure traffic. IP anonymisation is enabled where supported. Provider: Google Ireland Limited / Google LLC. Retention: up to 24 months depending on cookie.

We load Google Analytics scripts only after you enable Analytics in cookie preferences.

These cookies may be used to measure advertising performance and understand whether our campaigns lead to visits or purchases. They are only used if you consent.

Meta Pixel (when enabled) - may set cookies such as _fbp to measure ad delivery and conversions. Provider: Meta Platforms Ireland Limited. Retention: typically up to 90 days unless you clear cookies.

We load the Meta Pixel only after you enable Marketing in cookie preferences.

Some features involve trusted third parties that may set their own cookies when you use them:

Stripe - when you pay at checkout or set up artist payouts, Stripe may use cookies and similar technologies for fraud prevention and payment processing. See Stripe's privacy policy for details.

Google, Apple or Facebook - if you use social sign-in, that provider may set cookies during the authentication flow according to its own policy.

Cloudflare / CDN - images and static assets may be delivered through content delivery networks that use technical cookies for performance and security.

These cookies are generally necessary for the feature you are using. Where they are not strictly essential, we rely on your consent or the third party's own consent mechanisms.

On the website: use the cookie banner on your first visit, or open Cookie settings from the footer at any time.

In your account: signed-in users can update analytics and marketing preferences under account settings.

In your browser: most browsers let you block or delete cookies. Blocking all cookies may prevent parts of OnlineArtz from working, including sign-in and checkout.

On mobile: the app may use local storage for session and preference data. OS-level tracking settings may also apply to analytics or advertising partners.

Some browsers offer a Do Not Track (DNT) signal. There is no common industry standard for responding to DNT. We honour your cookie consent choices on OnlineArtz regardless of DNT settings.

We may update this Cookie Policy from time to time. We will post the updated version on the Services and change the date above.

Questions: support@onlineartz.com. Artz Ventures Ltd, registered in the United Kingdom.